Cookie Policy

Updated: July 29th, 2021

At Knowde, we believe in being clear and open about how we collect data related to you. This Cookie Policy provides detailed information about how and when Knowde (collectively, “Knowde”, “Company”, “we” or “us”) use cookies and similar technologies, to recognize you when you visit our websites at, and any associated subdomains or websites (collectively “Websites” and “Services”). This notice explains what these technologies are, why we use them, and your rights to control our use of them.  What are cookies? Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites function, to work more efficiently, as well as to provide reporting information.  Cookies set by the operator of a website (in this case, Knowde) are called “first party cookies”. Cookies set by parties other than Knowde are called “third-party cookies”. Third Party cookies enable third party features or functionality to be provided on or through the Website (for example advertising, interactive content, interaction with social media sites, and analytics). The parties that set these third party cookies can recognize your computer or mobile device both when you visit our Website, and also when you visit certain other websites. Why do we use cookies? We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Website and Services to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users and to enhance the experience of our Service. Third parties serve cookies through our Websites for advertising, analytics and other purposes.  The specific types of first and third party cookies served through our Websites and the purposes they perform are described below: Essential website cookies These cookies are strictly necessary to provide the Service to you through our Websites. Essential cookies allow you to use our Services and to enable access to various features such as a unique user session, and to enable access to secure areas. Knowde serves these cookies directly, and they are described as follows:
Name Purpose Provider Expiration
active-user Maintains your logged-in user session When you close your browser
_knowde_session When you close your browser
XSRF-TOKEN When you close your browser
access_token Never
Performance and functionality cookies These cookies are used to enhance the performance of our Websites and our Services but are not essential. However, if you disable these cookies, certain functionality may not be available to you. These cookies and the parties that provide them are described below:
Name Purpose Provider Expiration
intercom-id-kz85lq6c Enables in-app chat sessions 9 months
builderSessionId CMS to store user session 30 minutes
_vid Visitor ID used through fingerprint.js to identify a user on iOs 1 year
_fpuid Fingerprint value for specific user 1 year
Analytics and marketing cookies These cookies collect information that helps us understand how the Websites and Services are being used by our customers, how effective our marketing campaigns are, and to generate new marketing leads and insights. These cookies and the parties that provide them are described below:
Name Purpose Provider Expiration
IDE Enables advertisements relevant to you to to be presented on this and other websites 13 months
_pk_ses.1.c52e Analytics that help us better understand your usage of our Website 30 minutes
_pk_hsr.1.c52e 30 minutes
_pk_id.1.c52e 13 months
_pk_id.1.a3e8 13 months
_gat_UA-90765503-2 Google analytics that help us better understand your usage of our Website. For more information, see the official Google Analytics page 1 minute
_gid 24 hours
_ga 2 years
_gcl_au 90 days
_uetvid Bing Ads, to store and track visits across websites 1 year 24 days
Social networking cookies These cookies are used to enable you to share content from our Websites that you find interesting on third-party social networking sites and other websites. These third-party websites may also use these cookies for advertising purposes. These cookies and the parties that provide them are described below:
Name Purpose Provider Expiration
fr Enables Facebook to present relevant advertising to you 90 days
Other tracking technologies Cookies are not the only way to track visitors to a website. Knowde and our third party partners may use other similar technologies such as clear GIFs (also known as “tracking pixels” and “web beacons”). Clear GIFs are small graphics files that contain an identifier that recognizes when a user visits our Websites. This allows our third-party partners to monitor traffic patterns between websites, communicate with cookies, to understand if you have come from an advertisement displayed on a third party Website, to monitor the success of marketing campaigns and to improve site performance. These technologies typically rely on cookies to function, so disabling cookies in your browser will impair their functionality. How can I control cookies? You have the right to decide whether to allow cookies when using our Websites and Services. Most browsers allow you to control cookies as part of their settings and preferences. Please refer to your specific browser for instructions on how to disable, limit and delete cookies.  The following links are provided for your convenience. Click on the relevant link below to access detailed information regarding cookie settings. Should your browser not be listed here, you should review the help pages for your specific browser to see what features are offered for adjusting your cookie settings:
  1. Microsoft Internet Explorer
  2. Google Chrome
  3. Safari
  4. Firefox
Note that if you disable, limit or delete cookies, our Websites may not function properly, and this may prevent you from using our Services. Where can I find more information about cookies? You can learn more about cookies at the following third-party Websites: Updates to this Cookie Policy Knowde may update this Cookie Policy from time to time, therefore revisit this page to stay informed about our use of cookies. The date at the top of this Cookie Policy indicates when it was last updated.